Dear Svitlana, Thank you for your positive feedback and loyalty to our hotel. We are pleased that you enjoyed our spa treatments, cuisine, and service. Your kind words inspire our team to continue providing a high level of service. We hope to see you again soon. Sincerely, Péter Mácai General Manager

Dear Guest, Thank you very much for your excellent feedback and for the perfect overall rating. We are delighted to know that you enjoyed your stay and were satisfied with our hotel, spa and wellness facilities, as well as the service provided by our team. We sincerely apologise for the inconvenience caused by the ants in your room. As our hotel is located in a green and natural environment, we occasionally encounter such situations. Unfortunately, when food is brought into rooms by some guests, this can sometimes attract ants despite our regular housekeeping efforts. Nevertheless, we are very sorry that this affected your stay, and we have forwarded your observation to our Housekeeping team for further attention. Thank you once again for your 10/10 recommendation. We very much hope to have the pleasure of welcoming you back to Ensana Thermal Margaret Island in the future. Best regards, Péter Mácsai General Manager

Уважаемая Екатерина, Спасибо за ваш положительный отзыв о нашем отеле. Мы рады, что вам понравилось наше прекрасное месторасположение на острове Маргарита, спа-услуги и наш вкусный завтрак. Ваши впечатления важны для нас, и мы надеемся приветствовать вас снова в будущем. С уважением, Петр Махай Генеральный директор

Уважаемая Ольга, Благодарим вас за положительный отзыв и высокую оценку нашей команды и услуг. Мы рады, что вы остались довольны своим пребыванием и смогли насладиться всеми удобствами, которые мы предлагаем. Мы надеемся увидеть вас снова скоро. С уважением, Петер Мачай Генеральный директор