Dear Eduard, Thank you for your kind words regarding your stay at our Ensana Thermal Margaret Island. It is gratifying to know that our efforts to create a welcoming environment resonate with our guests. We hope to see you again soon. Sincerely, Péter Mácsai General Manager

Dear M., Thank you for your kind words and for choosing to stay with us at Ensana Thermal Margaret Island. We are delighted to hear that you had a wonderful experience, particularly regarding our team’s friendliness, the cleanliness of your room, and the quality of our food. Your appreciation motivates us to continue providing exceptional service. We look forward to welcoming you back for another memorable stay. Best regards, Péter Mácsai General Manager

Dear Marina, Thank you for your kind words and for choosing Ensana for your anniversary celebration. We are delighted to hear that the room with a balcony contributed to making your stay special. It is our mission to ensure that every aspect of our guests' experiences is memorable, and we are thrilled that we succeeded during your visit. We look forward to welcoming you back for more wonderful experiences in the future. Warm regards, Péter Mácsai General Manager

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to see that you enjoyed our rooms and spa /wellness facilities. We are sorry to hear that some aspects of your stay did not fully meet your expectations. We regret the inconvenience caused by the room temperature and the concerns regarding some of the available services and facilities. Your comments are important to us and will be shared with the relevant departments. Should you consider visiting Margaret Island again, we would be very pleased if you gave our sister property, Ensana Thermal Margaret Island, a try. Its more modern setting and facilities may offer an experience more suited to your preferences. We truly hope to have the opportunity to welcome you back and provide you with a more enjoyable stay. Sincerely, Péter Mácsai General Manager