The hotel and the staff at the hotel was great. Very beautiful atmosphere. The spa could use a separate area for children and families. There were a lot of infants in the pool. A mother was bottlefeeding her baby in the pool. The pool area seems understaffed, especially when the hotel is as full as it was. It would be nice, if there were some employees who check that people can relax and other guests are not too loud. Also on the first day in the female sauna, there were two female staff members who were hanging out, chatting and playing loud music to each other. That seemed a bit strange.
The answer to this review from the day 07. 01. 2026
Dear Julia,
Thank you for sharing your feedback regarding your recent stay at Ensana Grand Margaret Island. We are delighted to hear that you appreciated the beautiful atmosphere of our hotel and the service provided by our staff. Your positive comments are greatly valued and serve as encouragement for our team.
We appreciate your suggestions regarding the spa facilities, your insights help us to consider how we can enhance our offerings in this regard.
Thank you once again for your valuable feedback. We look forward to welcoming you back in the future.
Sincerely,
Péter Mácsai
General Manager