The hospitality experience was good.
Istvan from the Belboys team is noteworthy and appreciated. Very helpful and kind, helped my elderly father, and even though my father was burdening him, he remained patient and helpful.
In general, the reception and front desk staff were kind and helpful.
Good breakfast.
Wonderful spa and pool services.
Points for improvement - room maintenance, with an emphasis on water pressure in the hotel. The flow was very weak. Mini fridge - the door did not close properly and therefore the fridge did not stay cold. And when I tried to fix it, it was impossible because the fridge door is anchored to the outer wooden door of the closet. Pay attention to the issue.
Apart from these points for improvement - everything was perfect. Thank you for your very good hospitality and especially to Istvan.
The answer to this review from the day 29. 10. 2026
Dear Jonathan,
Thank you for taking the time to share your feedback regarding your recent stay at Ensana Thermal Margaret Island. We are delighted to hear that you had a positive experience overall and that our team made a meaningful impact during your stay. It is always rewarding to know that our staff's efforts to provide kindness and support are recognized by our guests.
We appreciate your constructive comments regarding the room maintenance. Your insights are valuable, and we will ensure that these issues are addressed appropriately to enhance the overall guest experience in the future. It is our goal to maintain high standards throughout our facilities, and we take your feedback seriously.
Once again, thank you for your kind words and for highlighting areas for improvement. We hope to welcome you back soon for another enjoyable stay.
Best regards,
Péter Mácsai
General Manager