Dear Guest, thank you for your positive feedback. We are pleased to hear that your stay was satisfying and that you had an enjoyable experience at Nové Lázně. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Tým hotelu Nové Lázně

Dear Mr. S., Thank you very much for your wonderful review and for your kind words about Nové Lázně and Mariánské Lázně. We are truly delighted to hear that your stay had such a positive impact on both your body and mind. It is especially rewarding to know that you appreciate the unique spa and medical traditions offered here, and that they have contributed so positively to your well-being. We are also grateful for your recognition of Ms. Janotová, Ms. Štiller, and Dr. Dipoldová. Your compliments will be gladly shared with them and the entire team. It is an honor to be among the places you wish to return to year after year. We sincerely look forward to welcoming you back to Ensana Nové Lázně and wish you continued good health and well-being until your next visit. Kind regards, Dmitrij Zorin Guest Relations Manager Ensana Nové Lázně

Dobrý den, Vážený hoste, děkujeme Vám za Vaši návštěvu hotelu Centrální Lázně, a děkujeme také za krásné hodnocení našich služeb, které bylo předáno vedení hotelu. Jsme moc rádi, že jsme Vás mohli uvítat právě u nás, a doufáme, že jste si Váš pobyt opravdu užila. Maximální spokojenost hostů je naším cílem, Vaše hodnocení je pro nás výbornou zpětnou vazbou, a je i báječným odrazovým můstkem do další práce - DĚKUJEME. Přejeme Vám dobré zdraví, hodně štěstí a radostí, a doufáme, že Vás budeme moci v hotelu Centrální Lázně přivítat znovu - těšíme se na Vás!:) S mnoha srdečnými pozdravy Eva Voldřichová, Guest Relations, ENSANA Centrální Lázně Mariánské Lázně

Good afternoon, dear guest, thank You very much for Your stay at hotel Centralni Lazne, and thanks a lot for the nice evaluation of our services, which was passed on to the hotel management. We are very glad, that You have chosen our hotel, and that You really enjoyed Your stay here. Your evaluation is for us a very important feedback, and at the same time it is a wonderful stimulus for our next work - THANKS. Dear guest, we wish You good health, much happiness and joy, and we look forward to welcoming You at hotel Centralni Lazne soon again:) With best regards Eva Voldrichova, Guest Relations, ENSANA Centralni Lazne Marianske Lazne

Dear Benjamin P., thank you for your positive feedback regarding your stay at our hotel. We are delighted to hear that you had a very good experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Regina Haslerová Guest Relations Manager

Dear Daniela, thank you for your feedback regarding the need for window nets in the rooms and the quality of meals. We appreciate your suggestions and will take them into consideration as we continue to enhance our services for our valued guests. Goodbye, Regina Haslerová Guest Relations Manager