Open/Close Status of Hotels

  • Aqua Hevíz: open
  • Thermal Hevíz: open
  • Thermal Margaret Island: open
  • Thermal Sarvar: open
  • Grand Margaret Island: temporarily closed

As per the latest government decree, our hotel may currently receive guests from both Hungary and abroad without restriction. We kindly ask that all foreign guests inquire as to the latest rules applicable to entering Hungary prior to departure.

Please note that wearing a mask in the closed public areas of our hotels is mandatory.

Covid rules applicable to events: other events held indoors can only be attended if in possession of a COVID-19 vaccination certificate, regardless of the number of people attending. Presenting a negative PCR test when entering rooms in which events are taking place is not a substitute for a vaccination certificate.

Restaurant

  • Disinfection of the chairs and tables after each guest
  • Tables have been spaced at adequate distances apart.
  • Service utensils and tables in the snack bar are regularly disinfected.

Spa, Wellness, Beauty & Fitness

  • In all areas of the hotel, disinfectant cleaning is conducted regularly throughout the day.
  • Lounge chairs have been placed at adequate distances apart.
  • All textiles used in the rooms are washed, dried and ironed at high temperatures

We are committed to providing you with a safe enviroment !
Prevention and control measures for your safety

What we have done and will do!
our actions and measures

  • Regular trainings for staff members on reenforced prevention measures, continuous supervision of implementation
  • All our disinfectant agents and cleaning supplies are approved by the Hungarian Ministry of Health, provided by Diversey comp., our core supplier
  • All our staff use face masks, gloves (where necessary) inside the hotels
  • We have reviewed our internal processes and operational procedures in order to minimize interaction between members of staff, guests and staff and guests.

What we expect you to do!
rules and recommandations for our guests

  • Use the hand sanitizer placed in hotel common areas regularly.
  • Uphold all rules pertaining to social distancing.
  • A multi-step cleaning regimen has been introduced in order to help keep rooms sanitary and protect the health of our employees. Please indicate the availability of your room for cleaning daily by hanging the provided card on the door handle.
  • For prepayments we recommend paying online or by bank transfer, for payments at the front desks we recommend using credit cards.

Halls, front offices, public areas

  • We have installed acryl glass protection at front desks and distancing lines on the floor at front desk area
  • Hand sanitizer units at main entrances, front offices, lift areas are installed
  • We have rearranged the furniture in the halls in order to keep social distancing
  • All key cards are disinfected before and after hand over
  • We regularly clean and disinfect AC filters according to the reviewed program 

Rooms

  • We have updated our cleaning procedures 
  • A multi-step cleaning regimen has been introduced in order to help keep rooms sanitary and protect the health of our employees. Please indicate the availability of your room for cleaning daily by hanging the provided card on the door handle.
  • Towels, bed sheets, covers, robes are changed in every 3 day
  • All textiles used in the rooms are washed, dried and ironed at high temperatures 
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